Refund Policy
Last updated: March 2026
1. 7-Day Money-Back Guarantee
If you are not satisfied with Vela Pro, you may request a full refund within 7 days of your initial purchase. No questions asked.
2. How to Request a Refund
Email us at support@an-tho.com with:
- Your account email address
- The date of purchase
- Reason for refund (optional)
3. Processing Time
Refunds are processed within 5–10 business days and returned to your original payment method.
4. Cancellation
You may cancel your subscription at any time through the Customer Portal (accessible from the navbar when logged in as Pro). After cancellation, you retain access until the end of your current billing period. No partial refunds are issued for unused time after the 7-day window.
5. Exceptions
Refunds will not be issued for accounts terminated due to violations of our Terms of Service.
6. Contact
For refund requests or questions: support@an-tho.com